ISO Certification

ISO Certification

ISO Certification

ISO​‍​‌‍​‍‌​‍​‌‍​‍‌​‍​‌‍​‍‌​‍​‌‍​‍‌ Certification is a conferred status when an organization’s products, services, or management systems comply with standards that are generally recognized worldwide and established by the International Organization for Standardization (ISO). The major purpose of these norms is to guarantee that quality, safety, efficiency, reliability, and consistency are preserved in all sectors ​‍​‌‍​‍‌​‍​‌‍​‍‌globally.

International standards certification is crucial in the improvement of the internal processes of companies, meeting the expectations of regulators, increasing the loyalty of customers, and hence, obtaining a good reputation both in the local and foreign markets.

ISO stands for “ISOS,” which is a Greek word that means “equal.” 

The name signifies the main objective of the organization, which was to come up with standard measures that are applicable equally to all countries, industries, and languages.

The​‍​‌‍​‍‌​‍​‌‍​‍‌ story of ISO is very much connected to the year 1920 when the International Federation of National Standardizing Associations (ISA) was established in Geneva, Switzerland. Unfortunately, because of the Second World War, the ISA was forced to shut down its office in 1942. In fact, there was a meeting between the representatives of the former ISA and the United Nations Standards Coordinating Committee (UNSCC) in London in October 1946 to discuss the establishment of a new worldwide standards ​‍​‌‍​‍‌​‍​‌‍​‍‌organization.

Their meeting was so productive that it became the direct cause of the International Organization for Standardization (ISO) creation, which started its official activities in February ​‍​‌‍​‍‌​‍​‌‍​‍‌1947. 

The reason why the short name ISO was chosen instead of an acronym is that the full name would be different in various languages. The word “ISO” served as a global and consistent name for all countries.

ISO​‍​‌‍​‍‌​‍​‌‍​‍‌ is a global NGO and is comprised of the standardization bodies of over 150 nations. The Organization has published over 16,500 standards that regulate a wide range of areas such as quality management, environmental protection, information security, food safety, medical devices, and occupational health and ​‍​‌‍​‍‌​‍​‌‍​‍‌safety. The member countries’ delegates meet frequently to develop, revise, and update standards based on worldwide practices that are changing.

ISO certification is evidence that a firm implements best practices that are globally accepted in its operations. Even though ISO is responsible for the creation of standards, it is not the one that provides certificates. The accredited certification bodies that review the companies for specific ISO standards are the ones that provide the certificates.

ISO standards provide a roadmap for organizations to:

  • Deliver quality products and services
  • Enhance operational efficiency
  • Reduce errors, waste, and risks
  • Build customer trust and satisfaction
  • Meet regulatory and contractual requirements
  • Gain a competitive advantage in global markets
  • ISO certification can serve as a growth strategy for any business, be it a startup or a big enterprise.

One of the most common misunderstandings about the phrase “ISO Certified” is that it is used without referring to the particular standard. In a technical point of view, this is neither complete nor correct because an ISO Registration must always be connected to a specific ISO standard.

For instance: 

  • Our company is ISO Certified
  • Our​‍​‌‍​‍‌​‍​‌‍​‍‌ company is proud to have been awarded a certificate of conformity for the quality management system aligning with ISO 9001:2015 standards.
  • Our environmental management systems are certified according to ISO 14001:2015.

The​‍​‌‍​‍‌​‍​‌‍​‍‌ central concepts of each standard in the ISO differ from each other in that one could be a management system, and the other an operational area. A certification claim without indicating a specific standard number and year lacks both clarity and correctness.

Every ISO standard is identified by a unique number and the year of its version, for example, ISO 9001:2015 or ISO 14001:2015. 

Putting the full standard name is the guarantee ​‍​‌‍​‍‌​‍​‌‍​‍‌of:

  • Openness and trustworthiness
  • Prompt communication with customers, regulators, and stakeholders
  • The precise account of certification scope
  • Better observance of marketing and legal requirements

The accurate use of ISO-related terms also helps to gain confidence and avert the possibility of making misleading statements.

Such a valuable business instrument as an ISO certification has now become a strategically indispensable tool for businesses in competitive and highly regulated markets rather than merely a compulsory requirement. Many government tenders, export opportunities, and corporate partnerships have as a prerequisite ISO-certified management systems.

Those who are certified under the ISO scheme have:

  • A more solid brand reputation
  • Better internal controls
  • Increased employee engagement
  • Customer loyalty gets stronger
  • It becomes easier to access global markets

A number of such industries as manufacturing, healthcare, IT services, food processing, logistics, and environmental services, are turning to ISO standards more and more to prove their operational ​‍​‌‍​‍‌​‍​‌‍​‍‌excellence.

Common Misunderstanding

Saying “ISO Certified” alone is incomplete. The correct form must specify the standard, for example:

  • ISO 9001:2015 – Quality Management System

  • ISO 14001:2015 – Environmental Management System

Common Types of ISO Certification (Certifiable Standards)

ISO/IEC 17025

Testing and calibration laboratories

ISO 13485

Medical devices quality management

ISO 9001:2015

Quality Management System

ISO 14001:2015

Environmental Management System

ISO 45001

Occupational Health and Safety Management

ISO 22000

Food Safety Management System

ISO 27001

Information Security Management

ISO 31000

Risk Management (guidelines)

ISO 50001

Energy Management System

ISO 20121

Event Sustainability Management

ISO 37001

Anti-bribery Management System

ISO 26000

Social Responsibility (guidelines)

ISO 10002

Customer Complaint Handling

ISO 28000

Supply Chain Security

SA 8000

Social Accountability Standard

(Note: Standards such as ISO 639, ISO 3166, ISO 4217, and ISO 8601 are reference standards and are not certifiable.)

Documents Required for ISO Registration

  • Passport size photographs
  • Aadhar Card
  • Company PAN Card
  • Company Letterhead / Visiting Card
  • Company Address Proof
  • Business Registration Certificate
  • GST Registration / Sales & Purchase Invoices
  • Scope of Business
  • Organization Chart

Process for ISO Certification

  • Identify the ISO Standard – The first step is to identify the ISO Standard, which standard is suitable for the organization, and meets the goals and objectives of the organization.
  • Choose Certification Body – Next step is to choose a well-experienced ISO Registrar. Registrar experience must match the industry.
  • Prepare Application – The Company and the registrar draft an application contract that spells out the parties’ rights and responsibilities.
  • Pre-assessment of Documents – Each document is pre-assessed and reviewed; it will take 2–4 weeks. Under this step, Surveillance audits occur after certification

Timeline

  • Standard certification process: 30–45 working days (approx.)

  • Certificate validity: 3 years, with annual surveillance audits

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